Privacy Policy

Last Updated: December 7, 2025

DSynths Philippines, Inc. ("we," "our," or "us"), operating PrimeBIM Philippines, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primebim.ph and use our services.

1. Information We Collect

1.1 Personal Data You Provide

We collect information that you voluntarily provide to us when you:

  • Contact us: Name, email address, subject, and message content
  • Request consultancy services: Contact information, company details, project requirements
  • Inquire about outsourcing: Contact information, company details, required disciplines, team size, and project scope
  • Register for training: Name, email, company, job title
  • Subscribe to newsletters: Email address, name

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical data: IP address, browser type, operating system, device information
  • Usage data: Pages visited, time spent, links clicked, referring website
  • Cookies and tracking: See our Cookie Policy below

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service delivery: To respond to inquiries, deliver consultancy services, fulfill outsourcing engagements, and provide training
  • Communication: To send you information about our services, updates, newsletters
  • Website improvement: To analyze usage and improve user experience
  • Legal compliance: To comply with legal obligations and protect our rights
  • Marketing: To send promotional materials (only with your consent)

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: You have given clear consent for us to process your data (e.g., contact forms, newsletters)
  • Contract: Processing is necessary to fulfill our service agreement with you
  • Legitimate interests: For business operations, fraud prevention, and website security
  • Legal obligation: To comply with applicable laws and regulations

4. Data Retention

We retain your personal data only for as long as necessary:

  • Contact form inquiries: 2 years from last contact
  • Consultancy engagements: Duration of contract + 7 years for legal compliance
  • Outsourcing engagements: Duration of engagement + 7 years for legal and contractual compliance
  • Training registrations: Duration of training + 5 years for certification records
  • Marketing consent: Until you withdraw consent or 3 years of inactivity
  • Website analytics: 26 months (Google Analytics default)

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your data with trusted third parties who assist us in operating our website and services:

  • Email services: For sending communications (e.g., Google Workspace)
  • Web hosting: For website hosting and storage
  • Analytics: Google Analytics for website usage analysis
  • Payment processors: For processing training payments (if applicable)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the Philippines. We ensure adequate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by relevant data protection authorities
  • Privacy Shield frameworks (where applicable)

7. Your Rights (GDPR & Data Privacy Act)

Under GDPR and the Philippine Data Privacy Act, you have the following rights:

  • Right to Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
  • Right to Restriction: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
  • Right to Lodge a Complaint: File a complaint with the National Privacy Commission (Philippines) or relevant supervisory authority

To exercise any of these rights, contact us at: [email protected]

8. Cookie Policy

8.1 What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior.

8.2 Types of Cookies We Use

  • Essential cookies: Required for website functionality (no consent required)
  • Analytics cookies: Google Analytics to understand how visitors use our site (requires consent)
  • Functional cookies: Remember your preferences (requires consent)
  • Marketing cookies: Track your activity for advertising purposes (requires consent)

8.3 Managing Cookies

You can control cookies through:

  • Our cookie consent banner when you first visit the site
  • Your browser settings (instructions vary by browser)
  • Third-party opt-out tools (e.g., Google Analytics Opt-out)

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security audits and updates
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or to exercise your data rights, contact us:

DSynths Philippines, Inc.
Email: [email protected]
General Inquiries: [email protected]
Website: primebim.ph

Data Protection Officer (DPO):
Email: [email protected]

13. Supervisory Authority

If you are located in the Philippines, you have the right to lodge a complaint with:

National Privacy Commission (NPC)
Website: www.privacy.gov.ph
Email: [email protected]

If you are located in the EU/EEA, you have the right to lodge a complaint with your local supervisory authority.

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